Monday, September 15, 2014

Why American companies should be focusing on the 
Chinese Market.


While in Detroit last week at the Discover Global Markets Forum, I came to understand the importance of eCommerce for international sales. The U.S. Commercial Service put together a great event filled with international representatives and much information to help companies build global sales. While in a break out session I learned some great facts about our third largest export market – China.

If you total the most 171 populous cities, they host 1 Billion people.  China now has one million millionaires (USD)!  Within these cities and smaller cities there is very little modernized retail. No large malls or department stores are in most of these cities. Ecommerce is utilized by many wealthy and middle income Chinese. In 2015 internet users in China should be around 800 million. These consumers love foreign brands especially American made products. They cited safe, quality, integrity and convenience as reasons why they love our brands.

Fakes or knock-offs are a big problem in China. Although the government is trying to crack down on fakes and fake retail fronts, there continues to be new illegal storefronts opening every month. Companies like Apple, Disney, Nike and Ikea have been duplicated as knock-off stores in China. I am sure you have heard about the fake Apple stores! http://www.tealeafnation.com/2013/06/chinas-copycat-phenomenon-fake-apple-stores-booming-in-southern-china/

The knock-off products have made eCommerce more attractive to consumers because they can do some due diligence to be sure to get the product they want. Many consumers must travel to get to a department store or mall. Storefronts are not seen as reliable or true brands and therefore make ecommerce even more attractive to savvy Chinese consumers. The feeling is they are getting a “real” item from the internet not a fake. Ecommerce sales are expected to continue to fuel the need for luxury and brand items from abroad.

Alibaba has been a catalyst of change for the Chinese consumer. Many have not shopped in department stores and rely on shopping with Alibaba online shopping sites like TMall. Disposable income has grown and the Chinese consumers in 3rd and 4th tiered cities are spending more of their disposable income on American products. http://www.businessweek.com/articles/2014-09-11/alibaba-sites-drive-chinas-e-commerce-growth

How to grab your share of a multi-billion dollar market?
1.       Consult with your local U.S. Commercial Officer. They can help you with market analysis, connections to build, translators, feet on the street and more.
2.       Consult with your State’s Department of Economic Development. They also have resources to help you build your brand in other regions.
3.       Consult with your local Small Business Development Center. Their counselors will also help you understand your new market and help with sales growth.
4.       Cites like Alibaba, Amazon and EBAY offer assistance in getting online internationally. They do expect you to translate your information for the regions you are marketing to. But uploading translated information is easily accomplished.


These resources also offer training seminars to help educate you on commerce, compliance, and regional markets. Go online to www.trade.gov , http://www.sba.gov/offices/headquarters/osbdc , or your State’s Economic Development Center.

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About the Author
Linda Richardson founded All Clear Translations in 2010. Her focus is to enable American companies to grow and build their international markets.  Richardson is certified in Localization and Project Management for Localization, she has spoken on translation and localization to build sales at international and national conferences as well as regionally. In January, 2013, Richardson opened an office in Hermitage, PA at the eCenter at LindenPointe- a technology incubator. Please email her at Linda@allcleartranslations.com, visit her website, www.allcleartranslations.com, her blog – blog.allcleartranslations.com, twitter feed @allclearlinda or call her at 866-489-9109 for information on how translations can help you grow.




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